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DJI Care Refresh Pocket 2 (Osmo Pocket 2) - code
165-024450

will be applied in shopping cart
(min. 10€ purchase)
Main info
Warning: Last items in stock!
DJI Care Refresh provides service protection for your device, offering two replacements for damaged equipment within a year for a small additional fee. This coverage includes damages resulting from collisions or contact with water, among other causes. The damaged equipment will be replaced with a new or equivalent unit. DJI Care Refresh can be activated within 30 days of device activation (first power-on). There is also an option to extend the protection by purchasing an additional yearly plan (up to two times – for a total of 3 years). Moreover, the official manufacturer's warranty applies during the service period.
DJI Pocket 2For DJI Pocket 2 camera users, the cost of first replacement under DJI Care Refresh is 149 PLN, a and the second one - 199 PLN.*
*In case of direct claims to the manufacturer, the replacement cost may vary depending on the current exchange rate.
How to Activate DJI Care Refresh1. Activate the code at: https://support.dji.com/care/active.
2. During the activation process, enter the Care Refresh code, device serial number (located on the product), and the activating person's details (name, email address).
3. DJI Care Refresh will be activated and automatically assigned to the appropriate region. Confirmation of DJI Care Refresh activation will be sent via email. Your device is now protected!
1. The user reports the issue and sends the equipment to the German DJI service center with a note that DJI Care Refresh service is active.
2. The user receives a repair estimate and decides whether to proceed with a paid repair/replacement or use DJI Care Refresh.
3. After selecting the DJI Care Refresh option, the user pays for the replacement and receives a different unit.
4. The replaced product is prioritized for delivery to the user with free shipping.
DJI Care Refresh does not cover:
1) Lost or partially lost equipment.
2) Stolen or abandoned products.
3) Additional accessories.
4) Intentional loss of the product.
5) Exterior damages that do not affect the product's functionality.
6) Damages caused by force majeure events.
7) Defects occurring outside the valid DJI Care Refresh period.
8) Additional charges related to model upgrades or improvements.
9) Damages resulting from unauthorized modifications or use of incompatible batteries and chargers.
10) Damages resulting from the use of unauthorized accessories, batteries, or software.
Users also have the option to extend coverage for up to 3 years. To do so, simply purchase an additional yearly plan.
- If you have an annual DJI Care Refresh plan, you can extend coverage twice by purchasing two additional yearly plans: annual plan + annual plan + annual plan.
- If you have a 2-year plan, you can extend coverage once by purchasing one additional yearly plan: 2-year plan + annual plan.
Note: Extending coverage through purchasing an additional 2-year plan is not possible.
Certain conditions must be met for coverage extension:
- Purchase of DJI Care Refresh service in one of the following variants: annual DJI Care Refresh plan / 2-year DJI Care Refresh plan / DJI Care Refresh annual plan and DJI Care Refresh + / DJI Care Refresh annual plan and additional yearly plan (renewal).
- The validity period of the purchased DJI Care Refresh service has not expired or has expired within 15 days.
*For more information on DJI Care Refresh, refer to this document.

Dimensions and weights
Product codes
Photopoint offers free shipping for orders over 99 € delivered to Estonia. Take a look in the tab "Delivery" for a more precise delivery estimate.
For this product you can select the desired delivery method at the shopping cart:
Photopoint store Pick-up
Place your order from Photopoint web store and pick your goods up from one of Photopoint`s brick and mortar stores. The delivery to Photopoint store is free even for orders less than 99 €. You will be noticed by e-mail when your order is ready for pick-up.
The Photopoint stores are located in Tallinn and Tartu. See the exact locations from here.
Omniva parcel terminal
You can order the goods to one of the Omniva Parcel terminals. Choose the desired terminal at the shopping cart. As the shipment arrives to the selected terminal, you will be sent an SMS-notification with an unique code. Go to the terminal within a week, enter the code and take your package. It is as simple as that.
See Omniva Parcel terminal locations here.
SmartPOST parcel terminal
Did not find an Omniva terminal at suitable location? Try SmartPost. Choose the desired terminal at the shopping cart. As the shipment arrives to the selected terminal, you will be sent an SMS-notification with an unique code. Go to the terminal within a week, enter the code and take your package. This method actually works for all parcel terminals.
See SmartPOST parcel terminal locations here.
DPD parcel locker
Make sure you check out also the locations of DPD parcel lockers. These are located all over Estonia. The delivery is the same. As the shipment arrives to the selected locker, you will be sent an SMS with a unique code. Go to the locker, enter the code and take your package.
See DPD parcel locker locations here.
Smartpost Finland parcel terminal
SmartPOST Finland is the best way to order goods to Finland. These terminals work the same way as in Estonia. As the shipment arrives to the selected terminal in Finland, you will be sent an SMS-notification with an unique code. Go to the terminal, enter the code and take your package.
See SmartPOST Finland parcel terminal locations here.
Matkahuolto parcel service
Matkahuolto is easy way to order goods to Finland. These are located also in smaller Finnish towns. As the shipment arrives to the selected Matkahuolto outlet, you will be sent an SMS-notification or an e-mail. Go to the outlet, show your ID and take your package.
See Matkahuolto outlet locations here.
Omniva courier delivery
The courier will transport your goods from Photopoint straight to the provided address. The delivery will take place at workdays from 08:00 to 17:00. Hold your phone near you as the courier will call you prior to its arrival. Please make sure there is someone at the destination, eligible to receive the shipment.
The product can only be ordered from our online store and it takes from 4-7 working days for delivery within Estonia.