DJI Care Refresh Osmo Pocket

43,99 €

Monthly payment starting from 1,32 €

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Main info

Digital Products are shipped Monday through Friday from 8:00 a.m. to 4:00 p.m. to the email address provided when the order was placed. DJI Care Refresh Service Protection

DJI Care Refresh is the service protection for your device that provides you with two replacements for damaged equipment within a year for a small additional fee. It covers damages resulting from collisions or contact with water, among other factors. The damaged equipment will be replaced with a new or equivalent device. DJI Care Refresh can be activated once within 30 days of the device activation (first startup). You also have the option to extend the coverage by purchasing an additional annual plan (up to two times, for a total of up to 3 years). Moreover, the official manufacturer's warranty applies during the service's validity.

DJI Osmo Pocket

For DJI Osmo Pocket series devices, the cost of the first replacement under DJI Care Refresh is 149 PLN, and the second is 199 PLN*

*In the case of direct reporting to the manufacturer, the replacement amount may vary depending on the current exchange rate.

How to Activate DJI Care Refresh

1. Activate the code at: https://support.dji.com/care/active.

2. During the activation process, provide the Care Refresh code, device serial number (located directly on the product), and the activating person's details (name, email address).

3. DJI Care Refresh service will be activated and automatically assigned to the appropriate region. Confirmation of DJI Care Refresh activation will be sent to you via email. Your equipment is now protected!

In Case of Accidents

1. The user reports a defect and sends the equipment to the German DJI service center, indicating the ownership of DJI Care Refresh.

2. The user receives an estimate for the repair and decides whether to proceed with the repair/replacement at a cost or through DJI Care Refresh.

3. When choosing the DJI Care Refresh option, the user pays for the replacement and receives a different unit.

4. The replaced product is prioritized for delivery to the user with free shipping.

Exclusions from DJI Care Refresh

1) Lost or partially lost equipment.

2) Stolen or abandoned products.

3) Additional accessories.

4) Deliberate loss of the product.

5) Outer casing damage that does not affect the product's operation.

6) Direct or indirect damage caused by force majeure.

7) Defects that occur outside the validity period of DJI Care Refresh.

8) Additional charges related to model enhancement or performance improvement.

9) Defects resulting from modifications not in accordance with user manual recommendations or the use of incompatible batteries and chargers.

10) Defects arising from the use of unauthorized accessories, batteries, or software.

Possibility of Coverage Extension*

Users also have the option to extend the coverage for up to 3 years. To do so, simply purchase an additional annual plan.

  • If you have a one-year DJI Care Refresh plan, you can extend the coverage twice by purchasing 2 additional annual plans: one-year plan + one-year plan + one-year plan.
  • If you have a 2-year plan, you can extend the coverage only once by purchasing one additional annual plan: 2-year plan + one-year plan.

Note: It's not possible to extend the coverage by purchasing an additional 2-year plan.

Specific conditions must be met for the coverage extension:

  • Purchase of DJI Care Refresh service in one of the following variants: DJI Care Refresh one-year plan / DJI Care Refresh 2-year plan / DJI Care Refresh one-year plan and DJI Care Refresh + / DJI Care Refresh one-year plan and additional one-year plan (renewal).
  • The validity period of the purchased DJI Care Refresh service has not expired or expired within 15 days.

*For more information about DJI Care Refresh, please refer to this document.

Dimensions and weights

Package width
0.01 cm
Package height
0.01 cm
Package length
0.01 cm

Product codes

EAN
6958265191145
Manufacturer code
CP.QT.00002444.01

Photopoint offers free shipping for orders over 99 € delivered to Estonia. Take a look in the tab "Delivery" for a more precise delivery estimate.

For this product you can select the desired delivery method at the shopping cart:

Photopoint store Pick-up


Place your order from Photopoint web store and pick your goods up from one of Photopoint`s brick and mortar stores. The delivery to Photopoint store is free even for orders less than 99 €. You will be noticed by e-mail when your order is ready for pick-up.

The Photopoint stores are located in Tallinn and Tartu. See the exact locations from here.

Omniva parcel terminal 

You can order the goods to one of the Omniva Parcel terminals. Choose the desired terminal at the shopping cart. As the shipment arrives to the selected terminal, you will be sent an SMS-notification with an unique code. Go to the terminal within a week, enter the code and take your package. It is as simple as that.

See Omniva Parcel terminal locations here.

SmartPOST parcel terminal

Did not find an Omniva terminal at suitable location? Try SmartPost. Choose the desired terminal at the shopping cart. As the shipment arrives to the selected terminal, you will be sent an SMS-notification with an unique code. Go to the terminal within a week, enter the code and take your package. This method actually works for all parcel terminals.

See SmartPOST parcel terminal locations here.

DPD parcel locker

Make sure you check out also the locations of DPD parcel lockers. These are located all over Estonia. The delivery is the same. As the shipment arrives to the selected locker, you will be sent an SMS with a unique code. Go to the locker, enter the code and take your package.

See DPD parcel locker locations here.

Smartpost Finland parcel terminal

SmartPOST Finland is the best way to order goods to Finland. These terminals work the same way as in Estonia. As the shipment arrives to the selected terminal in Finland, you will be sent an SMS-notification with an unique code. Go to the terminal, enter the code and take your package.

See SmartPOST Finland parcel terminal locations here.

Matkahuolto parcel service

Matkahuolto is easy way to order goods to Finland. These are located also in smaller Finnish towns. As the shipment arrives to the selected Matkahuolto outlet, you will be sent an SMS-notification or an e-mail. Go to the outlet, show your ID and take your package.

See Matkahuolto outlet locations here.

Omniva courier delivery

The courier will transport your goods from Photopoint straight to the provided address. The delivery will take place at workdays from 08:00 to 17:00. Hold your phone near you as the courier will call you prior to its arrival. Please make sure there is someone at the destination, eligible to receive the shipment. 

The product can only be ordered from our online store and it takes from 4-7 working days for delivery within Estonia.

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